Evnex

Privacy Policy

  1. Evnex Limited (we, us or our) provides electric vehicle charging solutions.
  2. In operating our business we collect, store, process, use and disclose personal information belonging to a range of people including our customers and suppliers. We are committed to protecting your personal information.
  3. This Privacy Policy sets out how we handle the personal information that we may collect through our website at evnex.com including our enterprise cloud service CP-Link (Website) and through our mobile app (App) or when you otherwise interact with us.
  4. This Privacy Policy applies to all personal information submitted to or collected by us. By submitting personal information to us (including when purchasing our products), you accept the terms of this Privacy Policy, and you consent to our collection, use, disclosure and retention of personal information as described in this Privacy Policy.
  5. If you provide us with any personal information that relates to another individual, you must ensure that you have all necessary consents from that individual to allow us to use that information in accordance with this Privacy Policy.

The types of information we collect

  1. We may obtain a wide range of personal information from you as a result of your use of the Website, or when you otherwise interact with us. Personal information is information about an identifiable individual (Personal Information).
  2. The Personal Information we collect includes but is not limited to:
    • your name, email address, physical address, phone number and/or other details if you provide these to us
    • your credit card or billing details if you pay any charges for our services, and
    • any other personal information you otherwise provide to us.
  3. The Personal Information we collect may be collected in a number of ways including but not limited to:
    • when you browse our Website, sign up for and use our services or download and use our App, and
    • when you email us or send us messages via our Website.

How we use the Personal Information we collect

  1. We may use your Personal Information for a variety of reasons and purposes including but not limited to:
    • responding to your enquiries about us or our business
    • measuring, managing, monitoring, developing and improving our Website, our services and our App
    • contacting you about the Website, our services or our App
    • sending you promotions or special offers from us that we think you may be interested in, and
    • preparing and using data about your electric vehicle charging and other use of our service and App.
  2. Where we collect information about your computer or mobile device and its interaction with our Website, we may use cookies. Cookies are tiny elements of data sent by a website to your browser, which may then be stored on your hard drive so we can recognise you when you return.
  3. You may set your browser to notify you when you receive a cookie and, if you wish, to reject it. If you do reject our use of cookies, you may be unable to access certain parts of our Website.

Who we disclose Personal Information to

  1. We may store your Personal Information on computer systems operated by third parties. We will take reasonable precautions against unauthorised access and disclosure by those third parties.
  2. We may also share your Personal Information with third parties for a range of reasons including but not limited to:
    • managing and operating our Website, service and App
    • taking and fulfilling orders made by you for services and products
    • conducting surveys about our business
    • enabling third parties to provide services to us in connection with the Website, our service or App or to operate our business
    • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, and
    • as otherwise expressly permitted under this Privacy Policy.

Transferring Personal Information outside New Zealand

  1. We may transfer your Personal Information to third parties outside New Zealand for the purposes set out in this Privacy Policy. In those cases, the third parties will be subject to privacy laws in their own jurisdiction and those privacy laws may be different to New Zealand’s laws or the laws in your country.
  2. You acknowledge and agree to such international transfers of your Personal Information for the purposes set out in this Privacy Policy.

Security of your Personal Information

  1. We take reasonable precautions to make sure that we keep your Personal Information secure. However, because the internet is an open network, we cannot warrant or guarantee that your Personal Information is safe from unauthorised access or use.
  2. Where you have authorised us to disclose your Personal Information to a third party, we will take reasonable precautions to ensure your Personal Information is treated securely by them and maintained in accordance with this Privacy Policy. However, ultimately their use and maintenance of your Personal Information is outside our control and we accept no responsibility or liability for such third party use.

Communications with you

  1. We will send you emails throughout the ordering and purchasing process.
  2. We may send out promotional material in our newsletters promoting material related to our company and our business.
  3. We will preserve the content of any email you send us if we believe we have the legal requirement to do so. Your email message content may be monitored by us for trouble shooting or maintenance purposes or if any form of email abuse is suspected.
  4. From time to time we may send you, and you agree to receive, emails and other promotions relating to services or goods offered by us and our related companies, partners and customers.
  5. You may opt out of receiving those emails and other promotions at any time by following the opt out instructions provided in the relevant communication.

Accessing or correcting your Personal Information

  1. You may request access to your Personal Information that is held by us at any time.
  2. If you believe any of your Personal Information is incorrect or inaccurate you may request us to correct it at any time.

Updating and amending this Privacy Policy

  1. We may update this Privacy Policy from time to time. The current version posted on the Website will apply to your use of the Website and our use of your Personal Information.
  2. The Website may contain links to third party websites or applications. We are not responsible for the privacy practices or content of third party websites or applications.

Contacting us about privacy

  1. If you wish to contact us about your privacy, including for any of the purposes outlined in this Privacy Policy, you can contact us at privacy@evnex.com

 

Last updated 9th August 2019